Regulated betting gave us banks finally willing to process online casino and sportsbook payments. If you werent set up to settle via an agent (in unregulated offshore markets), then you had to move money through gift cards and mysterious wires to random people, professional sports bettor Captain Jack Andrews said. One of the intentions of legalization is to do away with sports bettors settling up through middlemen and anonymous payments. The bright side is sportsbooks have a clearer idea of which bettors they need to focus on pleasing.Īlthough sportsbook deposits and withdrawals lack Amazon Primes fluency, sportsbook payments have come a long way since PASPAs repeal. That points to a failure of sportsbooks to set expectations for new bettors.

PayNearMes survey found that while 78% of frequent bettors rate the withdrawal process positively, only 58% of casual bettors do. Much of the dissatisfaction is among casual bettors. They are losing customers because of deposit and withdrawal issues, even after offering expensive welcome bonuses. Its more surprising that sportsbooks havent done more to address payment difficulties. Sportsbook customers are quick to vent their frustrations online when they have payment issues. Bettors rated the withdrawal process 10% less positively than the deposit process.That probably doesnt surprise bettors. Also, about 40% of surveyed bettors reported waiting a day or more to receive their winnings. The survey found that one in six bettors who have a deposit declined leave the app and never return. A new PayNearMe survey has identified what may be the most neglected sportsbook customer service issue: bad experiences with deposits and withdrawals.

Paypal issues with online sportsbook